FAQ

How long will it take to scan my photos?

3-5 days from the day the photos are received.

When will I receive the download link?

You will receive download link upon payment.

How long will my photos be stored on the download link?

Links will be active for 30 days after you have received it.

Can I just give you my albums?

Photos must be removed from albums and delivered in stacks.

Can you give my photos a custom name?

Yes, if you would like photos to be a specific name, please write them on a note place it on the designated stack of photos.

Do you scan negatives?

Sorry, we only scan printed photos.

Can you digitize video tapes and dvd's?

Currently, we only scan photos, but this may be an option in the near future. Please let us know if this is a service you are interested in and we will let you know as soon as it is available.